Business sense

Even in a land where money is valued and Lakshmi is worshipped, Dilip’s experience with online tourism firm ExtendedStay is breathtaking. Go read.

If John Cleese had met Vishwas Tiwari and not Donald Sinclair, he’d have done something much funnier than Fawlty Towers.

(On the other hand, Dilip has nice things to say about Apple Inc and their customer service, as do many of my colleagues.

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